Field Service Management

ONE software to digitize your field service management.

YOU CAN DO MORE WITH LOGIXONE CRM THAN MANAGE YOUR SALES TEAM.

LogixOne Operator is a fully featured – Field Service Management solution that can completely digitally transform your field service business.

Customers today expect more from their service providers. The use of paper-based task tracking and other disconnected services not only increases risk but impact negatively on the company’s brand awareness.

DIGITIZE YOUR FIELD SERVICES TEAM

Improve performance of your field service management business by digitally connecting your field service technicians, operators, plumbers, cleaners or any field staff to jobs created within LogixOne.

FEATURES AT A GLANCE

QUOTATIONS

Create quotes from Accounts, Contacts and service catalogue items.

Live Mapping

Geographically map daily jobs, accounts and contacts and live operator location.

AUTOMATIC INVOICING

Automate invoice creation immediately after job completion.

JOB SCHEDULING

Schedule jobs to individual operators using advanced search capability and automatic job event creation.

Automatic Operator Selection

Automatically select Operators based on job location, job times and Operator availability.

TWO-WAY SMS

Send receive automatic SMS messages based on customisable workflow triggers.

FIELD SERVICE APPLICATION

Advanced field service application provides field operators with live job information.

SIGN ON GLASS

Allow customers to sign on-site job completion within operator.

CUSTOMIZATION

Customize the entire environment to meet your company’s specific workflow needs.

DYNAMIC CALENDAR

Colour coded calendar enables drag-and-drop functionality on a per operator basis.

ADVANCED AUTOMATION

Automate basically any part of the workflow to further build in efficiencies directly into the platform.

THIRD-PARTY INTEGRATION

Integrate into third-party software applications such as Zoho Books, Xero and MYOB.

Simplify the process of job allocation from within LogixOne

LogixOne Operator leverages advanced customisation and flexibility that enables you to achieve 100% digital transformation of your field service business.

Create Jobs

By Leveraging the power of LogixOne you can create Jobs from quotes and select items form the native ‘products’ module. Job events can be ‘one-time’ or reoccurring.

Select Operator

‘Automatically’ select the most appropriate operator for the job and its events are then assigned.

Complete Jobs

Operators receive job information to their smart device which includes all necessary data to complete. Operator completes and customer invoice is automatically produced within LogixOne.

Remove Complexity

Instantly send jobs to your Field Service Operators using the dedicated Android LogixOne Operator App.

The LogixOne Operator Android application is specifically designed to put the information that your field service team need to complete and record their daily jobs in the palm of their hands.

It is designed to run on android and as such is a very cost effective yet stable and secure platform that is easy to use.
 

Advanced Job Management within LogixOne CRM

Integrated directly into LogixOne, Scheduler provides administration team ability to allocate and scheduled jobs instantaneously to field service operators.

More details

Android Based Field Service App.

Provides field service operators with all of their daily job requirements and job information.

It also enables job completion and synchronization to LogixOne and LIVE Geo tracking.

More details

Integrate

Need to integrate to 3rd party software providers, no problems. We can integrate to programs such as Zoho Books, Xero and MYOB just to name a few to complete your digital transformation.

 

Pricing

Simple pricing that covers all of your software needs in the one platform.

US$ 125

Priced per CRM User, per month

Advanced scheduling and field service management. LogixOne CRM and LogixOne HR Manager included!

US$ 35

Priced per Filed Service Operator, per month

Dedicated Android application
Connects field service operators to LogixOne.

Optional costs

SMS Messages
Setup & Configuration
Integration to 3rd Party Applications – eg Xero, MYOB, Zoho

*Discounts for quantity and annual purchase.

Live Demonstration

Customer Testimonial

Logixone Operator Request Demo